Policies
All SALES ARE FINAL. Any claim for defective items must be reported to us via E-mail at orders@wholesalebagstore.com within five business days from the date you receive the shipment. A Return Authorization Number will then be issued. We do not accept any defect claim requests after the five-day period is over or item that has been used or damaged for any reason. Each claimed defect item needs to be returned in original package with a copy of your invoice or it will be identified as misusage defect. Store Credit will be issued for any damaged claims to be used on your next order. We have the pleasure to offer you the free shipping special. In order for us to keep the Free Shipping going and help you save money we ask that all Free Shipping order returns are shipped at the customer's expense. No refunds or exchanges are given on closeout(sale) items. Free Shipping on all orders above $300 ( Excludes all Luggage items and Market Totes and US Ground Service Only) New Discount Rates: UPS Transit Time and Procedures - Please 24-48 hrs to process your order. Transit Time Delays - We are not responsible for any Transit Time delays caused by UPS. You need to contact UPS within 15 days to receive any refunds. Saturday Delivery - UPS requires us to put Saturday delivery in order to deliver packages on Saturday. There is an additional charge for this service. |
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